Delete your Shyftr account
Shyftr accounts are created by your employer. You can request deletion of your account and personal data at any time.
How to request deletion
- Email admin@shyftr.app from the email address registered to your account, with the subject “Account deletion request”.
- We will confirm your identity and process the request within 30 days.
- Your employer will be informed that your account has been closed.
Request account deletion
Opens an email to admin@shyftr.app with the subject filled in.
What is deleted
- Your login and password
- Contact details, address, date of birth, emergency contact
- National Insurance number and tax code
- Location data from clock-ins and check-ins
- Push notification tokens
- Holiday requests and notes
What is kept, and why
UK law requires your employer to retain certain employment records after you leave. These are kept in anonymised form, with your name replaced by a reference number, and cannot be linked back to you:
- Payroll records: 6 years (HMRC requirement)
- Working time and shift records: 3 years (Working Time Regulations)
After those periods they are permanently deleted.
Note: if you are still employed, your employer may need to keep your account active for scheduling and payroll. Deletion requests from current employees are confirmed with the employer first.
For more on how we handle your data, see our Privacy Policy.